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Frequently Asked Questions
Common questions about appointments, preparation, and visiting the facility.
Do I need an appointment?
Some services may accept walk-ins, while others may require scheduling. Please contact the facility or request an appointment online before visiting.
What should I bring?
Bring a valid ID and any physician request, referral, or relevant medical documents when applicable.
Do all tests require fasting?
Not all examinations require fasting. Preparation requirements depend on the specific test. Please confirm the requirements before your appointment.
Can I request an appointment online?
Yes. Use the online appointment form to submit your preferred service and schedule.
Can I change my appointment?
Contact the facility as soon as possible if you need to change your appointment.
Do you provide mobile services?
Selected services may be available for organizations and approved group activities. Submit a mobile service request for evaluation.
How do I get my results?
Result availability and release procedures depend on the examination performed. Please follow the instructions provided by the facility.
What are your operating hours?
Monday to Saturday, 7:00 AM to 5:00 PM. Closed on Sundays.
Where are you located?
123 Health Avenue, San Isidro, Cebu, Philippines. This is prototype address information.